Debtor OverviewDuration 01:47

In this video we will show you the increased functionality that the debtors overview now possesses.

Credit ApplicationDuration 05:16

In this video we will show you how to manage your entire new Credit Application process. For each of reference we have brokem this video down into three sections.
- How to send a credit application link to a debtor to complete
- How to upload a manual credit application
- How to view and process the completed credit application


Credit ReportDuration 03:41

In this short video, we will show you how to request a Credit Report on new or existing debtors.

MonitoringDuration 03:22

In this short video, we will show you how to Monitor a Debtor. By monitoring a specific buyer, you will be notified if there is ever a change in their profile. This could include alerts such as overdue payments reported, changes registered with CIPC, or judgements granted against a buyer.


Limit Sign-OffDuration 04:01

In this short video, we will show you how to load and manage Credit Limit Sign-Offs, One of Quanta5's most useful features is a user-friendly process for your company to manage internal credit limit sign-offs. By using Quanta5 to manage your limits, you can ensure that your company;s internal approval criteria is being complied with AND retain an audit trail for future reference.

Final DemandDuration 03:53

In this short video, we will show you how to issue and manage Final Demands on overdue accounts directly from Quanta5. Once you have logged in go to Collections on the Main Menu and choose New Collection. Then select Start on the Final Demand product.


Acknowledgement Of DebtDuration 04:27

In this short video, we will show you how to create and Acknowledgement of Debt, or AOD. You can generate and send an Acknowledgement of Debt including a repayment plan on overdue accounts directly from Quanta5. This gives you more control, with automated reminders and all the important information in one place.

CollectionDuration 03:16

In this short video, we will show you how to create a new Collection Request, If you have been unsuccessful in collecting payment from a debtor, you can hand the matter over to our expert collections team to collect the debt on your behalf. It's as easy as creating a new.



View our comprehensive user manuals for detailed step-by-step instructions

Collections / Final Demands / AOD

Handing Over Overdue Accounts

Learn how to efficiently hand over overdue accounts to our collections team for professional debt recovery.

Viewing Collections History

Comprehensive guide on how to view and track the history of your collections matters.

Viewing Your Collections Matters

Step-by-step instructions for viewing and managing your active collections matters.

Sending a Final Demand Letter

Complete guide on creating and sending final demand letters to debtors through the platform.

Sending an Acknowledgement of Debt

Detailed instructions for creating and sending acknowledgement of debt documents to debtors.

Credit Applications

Uploading a Manual Credit Application

Step-by-step instructions for uploading manual credit applications into the system.

Processing Completed Credit Applications

Complete guide on how to review and process completed credit applications.

Sending Credit Applications to Customers

Learn how to send credit application links to customers for online completion.

Credit Reports

How to Request a Credit Report

Complete guide on requesting credit reports for debtors and customers.

How to Update Credit Reports

Learn how to update and modify existing credit reports in the system.

How to View Credit Reports

Step-by-step instructions for viewing and interpreting credit reports.

Limit Sign-Off

Approving Applications

Complete guide on how to approve limit sign-off applications.

Initiating Approval of Accounts

Learn how to initiate the approval process for account limits.

Viewing History of Limit Sign-Offs

Instructions for viewing the complete history of limit sign-off activities.

Viewing Signed-Off Limits

Guide to viewing and managing all signed-off credit limits.

Monitoring

Adding Debtors to Watchlist

Learn how to add debtors to your monitoring watchlist for ongoing surveillance.

Managing Monitoring Expiries

Instructions for viewing, renewing, or cancelling debtor monitoring expiries.

Password Reset

Password Reset Guide

Step-by-step instructions for resetting your Quanta5 password.




Contact us for support

For all queries please contact:

support@quanta5.co.za | 011 550 8945/00




Send our Support team a message